Concept information
Termine preferito
Service quality
Tipo
-
Descriptor
Concetto più generale
alternative label
- Mystery shopping
In altre lingue
-
tedesco
-
Qualität von Dienstleistungen
-
Servicequalität
-
Testkauf
-
Testkäufe
-
Testkäufer
URI
http://zbw.eu/stw/descriptor/18821-5
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