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STW Thesaurus for Economics

Idioma do conteúdo

B Business economics > B.07 Marketing > B.07.01 Marketing management > Marketing management > Customer service

B Business economics > B.07 Marketing > B.07.04 Marketing communications > Customer service

Termo preferencial

Customer service

Descriptor

Complaint management

Call centre

After-sales service
Post-purchase marketing
Returns management

Kundenservice

alemão
After-Sales-Management
Kunden-Hotline
Kundenbetreuung
Kundendienst
Nachkaufmarketing
Retourenmanagement
Technischer Kundendienst

URI

http://zbw.eu/stw/descriptor/12786-4

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